FAA Aviation Insurance Program Contacts

If you have a question about your insurance policy or status of account, please contact the FAA directly:

Shoaib Ahmad shoaib.ahmad@faa.gov 301-432-3195

James Poe james.poe@faa.gov 301-432-3196

Technical Contacts

If you have a question that is technical in nature, please contact the system developers, Volanno. Technical assistance is available Monday through Friday between 9:00 and 5:30 Eastern time.

Volanno
202-455-4781, press 5
aviation@volanno.com

Shipping Address

EXPRESS COURIER SERVICE SUCH AS FEDEX, UPS, DHL, Etc.

Aviation Insurance Program Office
Federal Aviation Administration
4848 Lambs Knoll Rd
Boonsboro MD 21713
(301) 432-3195

U.S. POSTAL SERVICE

Aviation Insurance Program Office
Federal Aviation Administration
P.O. Box 247
Boonsboro MD 21713